Terms of service
Welcome to Fynd Online. By accessing or using our website (www.fyndonline.com.au) and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.
1. General Information
Fynd Online is an Australian-based eCommerce store committed to quality, durability, and customer satisfaction. By using our website and services, you confirm that you are at least 18 years old or have parental/guardian consent to shop online.
2. Orders & Payment
All orders are subject to acceptance and availability.
Prices are listed in AUD and are inclusive of GST where applicable.
We accept payment via credit/debit card, PayPal, and other payment methods listed at checkout.
Payment must be completed before order processing.
3. Shipping & Delivery
We ship across Australia. Shipping times may vary depending on location.
Delivery estimates are provided but not guaranteed.
Risk of loss or damage passes to the customer upon delivery.
Fynd Online is not responsible for delays caused by third-party couriers.
4. Returns & Refunds
Returns are accepted within 14 days of receiving the product, provided the item is unused, in original packaging, and in saleable condition.
Custom or personalized items may not be eligible for return.
Refunds will be processed to the original payment method within 7 business days of receiving the returned item.
Shipping costs are non-refundable unless the return is due to an error on our part.
5. Product Information
Fynd Online strives to provide accurate product descriptions, images, and specifications.
Colours may vary slightly due to photography and screen settings.
We reserve the right to modify product specifications, descriptions, or pricing at any time without notice.
6. Account Responsibilities
Customers who create an account are responsible for maintaining the security of their login details.
You agree to notify us immediately of any unauthorized use of your account.
Fynd Online is not liable for any loss caused by unauthorized access.
7. Intellectual Property
All content on the Fynd Online website, including images, text, logos, and graphics, is the property of Fynd Online or its licensors.
You may not copy, reproduce, or distribute any material without written permission.
8. Limitation of Liability
Fynd Online is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
Our liability is limited to the purchase price of the product.
We do not accept liability for damage caused by misuse, neglect, or improper care of products.
9. Governing Law
These Terms of Service are governed by the laws of Australia.
Any disputes arising under these Terms will be resolved in Australian courts.
10. Changes to Terms
Fynd Online reserves the right to update or modify these Terms of Service at any time.
Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms of Service, please visit our Contact Us page and submit your inquiry. Our team will get back to you as soon as possible.